Terms of service

Welcome to LENOO – Wine & More. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Conditions

By using this website, you confirm that you are 21 years of age or older, as required by law for purchasing alcohol in the United States.
You may not use our products for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You agree not to reproduce, duplicate, sell, resell, or exploit any portion of the website without written permission from LENOO.

We reserve the right to limit quantities, discontinue products, or modify our offerings at any time.

3. Age Verification

Because we sell alcohol, age verification is required.
By placing an order, you confirm that:

  • You are 21+

  • You will not purchase alcohol for anyone under 21

  • A valid ID may be required at delivery

Orders cannot be completed if age cannot be verified.

4. Accuracy of Information

We make every effort to ensure product descriptions and pricing are accurate.
However, errors may occur, and we reserve the right to correct any errors, inaccuracies, or omissions.

5. Prices and Payment

Prices are listed in USD and may change without notice.

We accept:

  • Shopify Payments

  • PayPal

  • Apple Pay / Google Pay

We reserve the right to refuse or cancel any order if fraud is suspected.

6. Shipping & Delivery

At launch, we ship only within Florida.

All orders are shipped using trusted carriers. Delivery times are estimates and may vary due to carrier delays or weather conditions.

You are responsible for providing accurate delivery details. Failed deliveries due to incorrect information may incur additional fees.

7. Returns & Refunds

Due to the nature of wine products, returns are limited.
We accept returns only if:

  • The product is damaged

  • You received the wrong item

The item must be unopened and in original condition.
For more details, refer to our Return & Refund Policy.

8. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate local regulations

  • To transmit harmful code

  • To collect personal data without consent

  • To undermine website security

9. Personal Information

Your submission of personal information is governed by our Privacy Policy, which outlines how your data is collected and used.

10. Third-Party Services

We may use third-party tools, analytics, and payment processors.
These providers have their own terms and policies, and we are not responsible for their practices.

11. Modifications to the Service

We may update, suspend, or discontinue any part of the website at any time without notice.

12. Limitation of Liability

LENOO is not liable for:

  • Delivery delays
  • Damages arising from misuse of our products
  • Technical interruptions
  • Inaccurate product information provided by suppliers

Our liability is limited to the purchase price of your order.

13. Indemnification

You agree to indemnify and hold LENOO harmless from any claim or demand arising from your breach of these Terms.

14. Governing Law

These Terms of Service shall be governed by the laws of the State of Florida, United States.

Any disputes will be handled through Florida courts.

15. Contact Information

For questions about these Terms, contact us at:

📧 support@lenoo.com
📍 LENOO – Wine & More